Residential appliance repair
Freezer and ice maker repair, built for Arizona heat
In a Valley summer, the ice maker is not a luxury. When it stops, or the freezer starts frosting over, it usually points to one of a handful of parts: the water inlet valve, the ice maker assembly, a fan, or the defrost system.
4.6 from 39 Google reviews
$65
Service call,
waived with repair$125 for stacked washer/dryer
From 39 customer reviews
$125 for stacked washer/dryer. Both waived with the repair.
Parts covered by the manufacturer's warranty
Open Mon–Sat, 9am–6pm
Freezer & Ice Maker Repair
Freezer & Ice Maker Repair across Phoenix and the East Valley
I repair built-in ice makers, door ice makers (including Samsung units that freeze up), and upright and bottom-mount freezers, and I check the water supply side so the fix lasts.
Signs you need freezer & ice maker repair
- Ice maker stopped making ice
- Cubes are tiny, hollow or clumped
- Thick frost on the freezer's back panel
- Ice cream is soft
- Water dripping from the door dispenser
Common problems
Freezer & ice maker problems I fix every week
Quick troubleshooter
Figure out what's going on
Choose what you’re seeing to get the most likely causes and one safe thing to try before you call.
What is your refrigerator doing?
Refrigerator Not Cooling
Most likely causes
- Evaporator coil iced over because the defrost system failed
- Evaporator or condenser fan motor stopped
- Dirty condenser coils or a failing compressor start relay
Try this first: Make sure nothing is blocking the vents inside the freezer, and vacuum the coils at the bottom or back if you can reach them. If it’s still warm after a few hours, call me.
Freezer Cold But Fridge Warm
Most likely causes
- Frozen evaporator coil blocking airflow to the fridge side
- Failed evaporator fan
- Stuck air damper between freezer and fridge
Try this first: Listen inside the freezer with the door switch pressed. If you hear no fan, that’s a strong clue for the technician.
Refrigerator Leaking Water
Most likely causes
- Clogged defrost drain freezing over
- Cracked or loose water line to the ice maker
- Failed water inlet valve
Try this first: Turn off the water supply valve behind the fridge to stop the leak, and dry the floor to protect it.
What is your ice maker or freezer doing?
Ice Maker Not Making Ice
Most likely causes
- Frozen water fill tube
- Failed water inlet valve or clogged filter
- Faulty ice maker module
Try this first: Check that the ice maker is switched on and the bail arm or sensor isn’t in the off position, and replace an overdue water filter.
Ice Maker Freezing Up
Most likely causes
- Ice buildup in the door compartment (common on some Samsung models)
- Door seal letting warm air in
- Fill valve dripping and over-filling the tray
Try this first: Empty the ice bucket and break up clumps. If the ice keeps welding together, the cause needs fixing.
Freezer Not Freezing
Most likely causes
- Defrost failure icing over the coil
- Evaporator or condenser fan failure
- Compressor start relay or control fault
Try this first: Keep the door closed and move frozen food to a cooler while you wait for service.
What is your washer doing?
Washer Not Draining
Most likely causes
- Clogged drain pump or pump filter
- Kinked or blocked drain hose
- Failed drain pump motor
Try this first: On a front-loader, place towels down and open the small pump filter door at the bottom front to check for socks and coins.
Washer Not Spinning
Most likely causes
- Lid lock or door lock not engaging
- Worn or broken drive belt
- Motor control board fault
Try this first: Redistribute the load and run a drain and spin cycle. If it still won’t spin, call me.
Washer Leaking Water
Most likely causes
- Torn front-loader door boot
- Loose or cracked inlet or drain hose
- Pump seal leak
Try this first: Turn off the hot and cold water valves behind the washer until it’s repaired.
What is your dryer doing?
Dryer Not Heating
Most likely causes
- Heating element or thermal fuse (electric)
- Igniter or gas valve coils (gas)
- Cycling thermostat failure
Try this first: Clean the lint screen and check that the outside vent flap opens when the dryer runs. Restricted airflow is a common root cause.
Dryer Won't Start
Most likely causes
- Blown thermal fuse
- Door switch or start switch failure
- Broken drive belt or failed motor
Try this first: Check the breaker. Electric dryers use a double breaker, and one half can trip on its own.
Dryer Takes Too Long To Dry
Most likely causes
- Clogged vent or lint buildup
- Weak heating element
- Faulty moisture sensor
Try this first: Run the dryer and feel the air at the outside vent. Weak airflow means the vent needs attention before parts fail.
What is your dishwasher doing?
Dishwasher Not Draining
Most likely causes
- Clogged filter or drain pump
- Kinked drain hose
- Clogged garbage disposal or knockout plug left in
Try this first: Remove and rinse the filter at the bottom of the tub, then run the garbage disposal before starting the dishwasher again.
Dishwasher Not Cleaning Well
Most likely causes
- Hard water scale in the spray arms
- Weak wash motor or low water fill
- Inlet valve partly clogged
Try this first: Pull the spray arms and clear the holes with a toothpick, and always use rinse aid with East Valley water.
Dishwasher Leaking
Most likely causes
- Worn door gasket
- Pump or motor seal leak
- Loose inlet or drain connection
Try this first: Use only dishwasher detergent (dish soap foams over), and dry the floor to check where the water appears first.
What is your oven or range doing?
Oven Not Heating
Most likely causes
- Weak gas igniter (glows but won't light)
- Burned-out bake element (electric)
- Temperature sensor or control board fault
Try this first: On electric ovens, look at the bake element for blisters or breaks. Don’t touch it until the oven has cooled down.
Gas Burner Won't Light
Most likely causes
- Clogged burner ports
- Wet or cracked spark igniter
- Spark module or switch fault
Try this first: Make sure the burner cap is seated correctly. If you ever smell gas, leave the house and call your gas company first.
Oven Temperature Is Off
Most likely causes
- Failing temperature sensor
- Control board needs calibration
- Door gasket letting heat escape
Try this first: An inexpensive oven thermometer will tell you how far off it is, which helps me diagnose it faster.
What is your garbage disposal doing?
Garbage Disposal Humming But Not Spinning
Most likely causes
- Flywheel jammed by something hard
- Failing motor start winding
- Seized bearings in an older unit
Try this first: Switch it off right away so the motor doesn’t burn out. Never put your hand inside the disposal.
Garbage Disposal Won't Turn On
Most likely causes
- Tripped reset button
- Wall switch or wiring fault
- Burned-out motor
Try this first: With the switch off, press the red reset button on the bottom of the unit once. If it trips again, call me.
Garbage Disposal Leaking
Most likely causes
- Bottom leak: worn internal seals (replacement needed)
- Top leak: sink flange putty or mounting ring
- Side leak: dishwasher or drain connections
Try this first: Put a dry paper towel under each connection, then run water. The first one to get wet shows where it’s coming from.
Seeing an error code on the display? Look up your code by brand
Refrigerator error codes by brand
5 refrigerator and freezer recalls on file for Electrolux, Frigidaire, GE. Check your model number
Repair or replace?
Ice makers and freezer components are almost always worth repairing. An ice maker module or inlet valve costs a fraction of a new refrigerator.
Hard water and ice makers: East Valley water is hard, and mineral scale builds up inside water valves and filters. If your ice maker slowly makes less ice over months, scale is a likely suspect. Changing the filter on schedule helps.
Upfront pricing
$65
Service call, waived when you approve the repair. You get an exact price before any work starts.
Stacked washer and dryer units have a $125 service call, also waived with the repair.
Typical national range for freezer & ice maker repair: $150–$350. Inlet valves and ice maker modules are common fixes.
Labor warranty: 1 month. Parts: manufacturer’s warranty.
From my jobs
Real freezer & ice maker repairs
Evaporator Fans And Panels
Iced-Over Evaporator Coil
Control Board Diagnosis
Reviews
Customers on Deven's work
4.6 from 39 Google reviews
FAQ
Freezer & ice maker repair questions
Have a question that isn’t here? Call or text (480) 292-4746.
Are you certified to work with refrigerant?
Yes. I hold an EPA 608 certification, which is required to handle refrigerant. That means I can diagnose and repair sealed systems in refrigerators and freezers, not just the parts around them.
Why is my ice maker not working?
The most common causes are a frozen fill tube, a failed water inlet valve, a clogged water filter, or a failed ice maker module. Check that the ice maker is switched on and the filter is not overdue, then call me if it still isn’t making ice.
Can you fix a Samsung ice maker that keeps freezing up?
Yes. Ice buildup in the door compartment is a known issue on some Samsung French-door refrigerators. I repair it and address the cause, not just melt the ice.
Why is my freezer frosting up?
Frost buildup usually means the defrost system has failed (heater, thermostat or control) or the door gasket isn’t sealing. Both are repairable.
Where I offer freezer & ice maker repair
Other appliances I repair
Ready when you are
Book your freezer & ice maker repair.
Call or text (480) 292-4746, Monday to Saturday, 9am to 6pm. Same-day and next-day appointments are often available.