Residential appliance repair
Washer repair for front-loaders and top-loaders
A washer that stops mid-cycle with a tub full of water is one of the most common calls I get. Whether your washer is not draining, not spinning, leaking or throwing an error code, the fix is usually a pump, lid lock, belt, bearing or control board.
4.6 from 39 Google reviews
$65
Service call,
waived with repair$125 for stacked washer/dryer
From 39 customer reviews
$125 for stacked washer/dryer. Both waived with the repair.
Parts covered by the manufacturer's warranty
Open Mon–Sat, 9am–6pm
Washer Repair
Washer Repair across Phoenix and the East Valley
I repair front-load and top-load washing machines from all major brands, and I tell you honestly when a repair is not worth it. One customer said it best: Deven explained what was going on even though the answer was to buy a new washer.
Signs you need washer repair
- Water left in the drum after the cycle
- Clothes still soaking wet
- Grinding, banging or squealing
- Water on the laundry room floor
- Musty smell from a front-loader door seal
Common problems
Washer problems I fix every week
Quick troubleshooter
Figure out what's going on
Choose what you’re seeing to get the most likely causes and one safe thing to try before you call.
What is your refrigerator doing?
Refrigerator Not Cooling
Most likely causes
- Evaporator coil iced over because the defrost system failed
- Evaporator or condenser fan motor stopped
- Dirty condenser coils or a failing compressor start relay
Try this first: Make sure nothing is blocking the vents inside the freezer, and vacuum the coils at the bottom or back if you can reach them. If it’s still warm after a few hours, call me.
Freezer Cold But Fridge Warm
Most likely causes
- Frozen evaporator coil blocking airflow to the fridge side
- Failed evaporator fan
- Stuck air damper between freezer and fridge
Try this first: Listen inside the freezer with the door switch pressed. If you hear no fan, that’s a strong clue for the technician.
Refrigerator Leaking Water
Most likely causes
- Clogged defrost drain freezing over
- Cracked or loose water line to the ice maker
- Failed water inlet valve
Try this first: Turn off the water supply valve behind the fridge to stop the leak, and dry the floor to protect it.
What is your ice maker or freezer doing?
Ice Maker Not Making Ice
Most likely causes
- Frozen water fill tube
- Failed water inlet valve or clogged filter
- Faulty ice maker module
Try this first: Check that the ice maker is switched on and the bail arm or sensor isn’t in the off position, and replace an overdue water filter.
Ice Maker Freezing Up
Most likely causes
- Ice buildup in the door compartment (common on some Samsung models)
- Door seal letting warm air in
- Fill valve dripping and over-filling the tray
Try this first: Empty the ice bucket and break up clumps. If the ice keeps welding together, the cause needs fixing.
Freezer Not Freezing
Most likely causes
- Defrost failure icing over the coil
- Evaporator or condenser fan failure
- Compressor start relay or control fault
Try this first: Keep the door closed and move frozen food to a cooler while you wait for service.
What is your washer doing?
Washer Not Draining
Most likely causes
- Clogged drain pump or pump filter
- Kinked or blocked drain hose
- Failed drain pump motor
Try this first: On a front-loader, place towels down and open the small pump filter door at the bottom front to check for socks and coins.
Washer Not Spinning
Most likely causes
- Lid lock or door lock not engaging
- Worn or broken drive belt
- Motor control board fault
Try this first: Redistribute the load and run a drain and spin cycle. If it still won’t spin, call me.
Washer Leaking Water
Most likely causes
- Torn front-loader door boot
- Loose or cracked inlet or drain hose
- Pump seal leak
Try this first: Turn off the hot and cold water valves behind the washer until it’s repaired.
What is your dryer doing?
Dryer Not Heating
Most likely causes
- Heating element or thermal fuse (electric)
- Igniter or gas valve coils (gas)
- Cycling thermostat failure
Try this first: Clean the lint screen and check that the outside vent flap opens when the dryer runs. Restricted airflow is a common root cause.
Dryer Won't Start
Most likely causes
- Blown thermal fuse
- Door switch or start switch failure
- Broken drive belt or failed motor
Try this first: Check the breaker. Electric dryers use a double breaker, and one half can trip on its own.
Dryer Takes Too Long To Dry
Most likely causes
- Clogged vent or lint buildup
- Weak heating element
- Faulty moisture sensor
Try this first: Run the dryer and feel the air at the outside vent. Weak airflow means the vent needs attention before parts fail.
What is your dishwasher doing?
Dishwasher Not Draining
Most likely causes
- Clogged filter or drain pump
- Kinked drain hose
- Clogged garbage disposal or knockout plug left in
Try this first: Remove and rinse the filter at the bottom of the tub, then run the garbage disposal before starting the dishwasher again.
Dishwasher Not Cleaning Well
Most likely causes
- Hard water scale in the spray arms
- Weak wash motor or low water fill
- Inlet valve partly clogged
Try this first: Pull the spray arms and clear the holes with a toothpick, and always use rinse aid with East Valley water.
Dishwasher Leaking
Most likely causes
- Worn door gasket
- Pump or motor seal leak
- Loose inlet or drain connection
Try this first: Use only dishwasher detergent (dish soap foams over), and dry the floor to check where the water appears first.
What is your oven or range doing?
Oven Not Heating
Most likely causes
- Weak gas igniter (glows but won't light)
- Burned-out bake element (electric)
- Temperature sensor or control board fault
Try this first: On electric ovens, look at the bake element for blisters or breaks. Don’t touch it until the oven has cooled down.
Gas Burner Won't Light
Most likely causes
- Clogged burner ports
- Wet or cracked spark igniter
- Spark module or switch fault
Try this first: Make sure the burner cap is seated correctly. If you ever smell gas, leave the house and call your gas company first.
Oven Temperature Is Off
Most likely causes
- Failing temperature sensor
- Control board needs calibration
- Door gasket letting heat escape
Try this first: An inexpensive oven thermometer will tell you how far off it is, which helps me diagnose it faster.
What is your garbage disposal doing?
Garbage Disposal Humming But Not Spinning
Most likely causes
- Flywheel jammed by something hard
- Failing motor start winding
- Seized bearings in an older unit
Try this first: Switch it off right away so the motor doesn’t burn out. Never put your hand inside the disposal.
Garbage Disposal Won't Turn On
Most likely causes
- Tripped reset button
- Wall switch or wiring fault
- Burned-out motor
Try this first: With the switch off, press the red reset button on the bottom of the unit once. If it trips again, call me.
Garbage Disposal Leaking
Most likely causes
- Bottom leak: worn internal seals (replacement needed)
- Top leak: sink flange putty or mounting ring
- Side leak: dishwasher or drain connections
Try this first: Put a dry paper towel under each connection, then run water. The first one to get wet shows where it’s coming from.
Seeing an error code on the display? Look up your code by brand
Washer error codes by brand
3 washer recalls on file for GE, Samsung. Check your model number
Repair or replace?
Pumps, belts, lid locks and door boots are inexpensive repairs. Tub bearings on some front-loaders can cost enough that replacement is worth discussing, and I’ll walk you through both options with real numbers.
Hard water and washers: mineral scale from East Valley water builds up in inlet valves and heaters. Running a monthly cleaning cycle and leaving the front-loader door open between loads goes a long way.
Upfront pricing
$65
Service call, waived when you approve the repair. You get an exact price before any work starts.
Stacked washer and dryer units have a $125 service call, also waived with the repair.
Typical national range for washer repair: $150–$350. Pumps, lid locks and belts; tub bearings cost more.
Labor warranty: 1 month. Parts: manufacturer’s warranty.
From my jobs
Real washer repairs
Front-Load Washer Teardown
Washer Control Board Test
Control Board Relay Check
Recent Repairs
Recent Washer Repairs
Samsung Front-Load Washer Not Draining or Spinning: Drain Pump Replaced
The Problem: A Samsung front-load washer would not drain or spin.
The Fix: I came out quickly and replaced the drain pump.
The Result: The washing machine was back up and running.
GE Washer With Three Failed Parts: An Honest Repair or Replace Call
The Problem: A GE washer would not start a cycle.
The Fix: I checked everything and found three failed parts: the inverter board, the main control board and the drain pump. It could be fixed, but the customer needed the washer working on a Saturday, and the parts suppliers were closed until Monday.
The Result: With the full picture, the customer decided to buy a new washer the next morning. No repair was pushed.
Whirlpool Front-Load Washer Slow or No Fill Error: Control Board Replaced
The Problem: A Whirlpool front-load washer was displaying a slow or no fill error code.
The Fix: I tested the water valves and replaced the control board.
Reviews
Customers on Deven's work
4.6 from 39 Google reviews
FAQ
Washer repair questions
Have a question that isn’t here? Call or text (480) 292-4746.
Why is my washer not draining?
Most often the drain pump is clogged or has failed, or the drain hose is kinked. On front-loaders, check the small pump filter door at the bottom front first. If it is clear and the washer still won’t drain, the pump likely needs replacing.
Why won't my washer spin?
Common causes are a faulty lid or door lock, a worn drive belt, a motor control fault, or an unbalanced load. A washer that drains but won’t spin often points to the lid lock.
Should I repair or replace my washer?
If the washer is under 8 to 10 years old and needs a pump, belt, lid lock or valve, repair usually makes sense. Bearing failures on older front-loaders are where replacement is often worth considering. I’ll give you an honest recommendation.
How much does washer repair cost?
My service call is $65 ($125 for stacked washer and dryer units), waived when you approve the repair. You get an exact quote before I start.
Where I offer washer repair
Ready when you are
Book your washer repair.
Call or text (480) 292-4746, Monday to Saturday, 9am to 6pm. Same-day and next-day appointments are often available.