FAQ
Appliance repair questions, answered
Costs, scheduling, warranties, and the most common problems with refrigerators, washers, dryers, dishwashers, ovens and garbage disposals.
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General questions
How much does appliance repair cost?
My service call is $65 ($125 for stacked washer and dryer units), and it’s waived when you approve the repair. After diagnosing the problem, I give you an exact price for parts and labor before any work begins. Nationally, most appliance repairs fall somewhere between about $100 and $450, depending on the appliance and the part. See pricing for typical ranges by appliance.
How much is a service call for appliance repair?
$65, or $125 for stacked washer and dryer units. That covers the trip and the diagnosis, and it’s waived if you approve the repair.
Do you offer same-day appliance repair?
Same-day and next-day appointments are often available, but I can’t guarantee them. Call or text (480) 292-4746 and I’ll give you the earliest opening. I’m open Monday to Saturday, 9am to 6pm.
What areas do you serve?
Phoenix and the East Valley: Phoenix, Mesa, Gilbert, Chandler, Scottsdale and Paradise Valley, Tempe, Queen Creek, San Tan Valley, Apache Junction and Gold Canyon, Florence, and Coolidge. See my service areas.
What appliances do you repair?
Residential refrigerators, freezers and ice makers, washers, dryers, dishwashers, ovens, ranges and cooktops, microwaves and garbage disposals. I don’t work on commercial equipment or wine coolers, and I don’t install new appliances.
Do you offer a warranty on repairs?
Yes. Labor is covered for 1 month, and parts are covered by the manufacturer’s warranty.
Is it worth repairing an appliance or should I replace it?
A good rule: if the appliance is less than about 10 years old and the repair costs less than half of a comparable new one, repair usually wins. I’ll give you an honest recommendation either way. Sometimes that means telling you not to fix it.
How long do appliances last in Arizona?
Roughly 10 to 13 years for refrigerators, about 10 years for washers, dishwashers and garbage disposals, and 13 or more for dryers and ranges. Arizona’s heat and hard water can shorten those numbers, especially for garage refrigerators, ice makers and dishwashers.
What brands do you repair?
All major brands, including Samsung, LG, Whirlpool, GE (and GE Profile and Café), Bosch, Maytag, KitchenAid, Amana, Frigidaire and Electrolux. See brands.
How do I book a repair?
Call or text (480) 292-4746, or use the booking form. Tell me the appliance, the brand and what it’s doing, and I’ll find a time.
What should I do before my technician arrives?
A few things help me get your repair done faster. Clear a path to the appliance and some space around it, and if it’s a washer or dishwasher, remove any dishes or laundry inside. Have the brand and the model and serial number handy (they’re usually on a sticker inside the door, on the frame, or on the back). Write down any error code on the display and what the appliance was doing when it stopped working. Just make sure someone will be home to let me in.
Do you service rental properties?
Yes. I work with landlords, property managers and tenants in occupied rentals. I can set up the visit with the tenant, then send the diagnosis and exact price to the owner or property manager so they can approve the repair before any work begins.
Do you do home warranty repairs?
Yes. I do warranty work for Armis/HomeSafe. If your appliance is covered by their home warranty, start by requesting service through your warranty company, since they usually assign the repair. If you’re not sure whether your appliance is covered, check with them first, or call or text me and I’ll help you sort it out.
Refrigerator Repair
Are you certified to work with refrigerant?
Yes. I hold an EPA 608 certification, which is required to handle refrigerant. That means I can diagnose and repair sealed systems in refrigerators and freezers, not just the parts around them.
Why is my refrigerator not cooling but the freezer works?
Usually because cold air from the freezer is not reaching the fresh-food side. The most common causes are an evaporator coil that has iced over because of a defrost failure, a failed evaporator fan, or a stuck air damper. These are repairable parts, and I can usually diagnose them in one visit.
How much does refrigerator repair cost?
My service call is $65 ($125 for stacked washer/dryer), and it is waived when you approve the repair. You get an exact price before any work begins. Nationally, most refrigerator repairs fall between about $200 and $450 depending on the part; sealed-system work costs more.
Freezer & Ice Maker Repair
Are you certified to work with refrigerant?
Yes. I hold an EPA 608 certification, which is required to handle refrigerant. That means I can diagnose and repair sealed systems in refrigerators and freezers, not just the parts around them.
Why is my ice maker not working?
The most common causes are a frozen fill tube, a failed water inlet valve, a clogged water filter, or a failed ice maker module. Check that the ice maker is switched on and the filter is not overdue, then call me if it still isn’t making ice.
Can you fix a Samsung ice maker that keeps freezing up?
Yes. Ice buildup in the door compartment is a known issue on some Samsung French-door refrigerators. I repair it and address the cause, not just melt the ice.
Washer Repair
Why is my washer not draining?
Most often the drain pump is clogged or has failed, or the drain hose is kinked. On front-loaders, check the small pump filter door at the bottom front first. If it is clear and the washer still won’t drain, the pump likely needs replacing.
Why won't my washer spin?
Common causes are a faulty lid or door lock, a worn drive belt, a motor control fault, or an unbalanced load. A washer that drains but won’t spin often points to the lid lock.
Should I repair or replace my washer?
If the washer is under 8 to 10 years old and needs a pump, belt, lid lock or valve, repair usually makes sense. Bearing failures on older front-loaders are where replacement is often worth considering. I’ll give you an honest recommendation.
Dryer Repair
Why is my dryer not heating?
On electric dryers, the usual causes are a failed heating element, thermal fuse or thermostat. On gas dryers, it is commonly a weak igniter or failed gas valve coils. Restricted venting often causes these parts to fail, so I check airflow too.
How much does dryer repair cost?
My service call is $65 ($125 for stacked washer and dryer units), waived when you approve the repair. Nationally, most dryer repairs cost about $100 to $300. You get an exact quote before I start.
Is it safe to keep using a dryer that's overheating?
No. Overheating is often caused by lint buildup and is a fire risk. Stop using it and have it checked.
Dishwasher Repair
Why is my dishwasher not draining?
Start by cleaning the filter at the bottom of the tub. If it still won’t drain, the drain pump may be clogged or failed, the drain hose may be kinked, or, if it’s connected to a new garbage disposal, the disposal’s knockout plug may still be in place.
What hard water problems do dishwashers have in Arizona?
Scale builds up in spray arms, inlet valves and on the heating element, which causes poor cleaning, cloudy dishes and slow fills. Rinse aid and regular cleaning cycles help; if parts are already clogged, I can replace them.
Is my dishwasher drain problem actually my garbage disposal?
Sometimes. Dishwashers usually drain through the disposal, so a clogged or failing disposal can back water up into the dishwasher. I service both, so one visit can solve it. See my garbage disposal repair page.
Oven, Range & Cooktop Repair
Why is my oven not heating?
On gas ovens, a weak igniter is the most common cause. It glows but doesn’t open the gas valve. On electric ovens, it is usually a burned-out bake element, a failed temperature sensor or a control issue.
Do you repair stoves, ranges and cooktops too?
Yes. I repair gas and electric ranges, stoves, built-in wall ovens, combination units and cooktops, including smoothtop radiant cooktops.
Can you fix a gas burner that won't light?
Yes. Clicking with no flame usually points to clogged burner ports, a wet or cracked igniter, or a spark module problem. If you ever smell gas, leave the house and call your gas company first.
Microwave Repair
Is it worth repairing a microwave?
For over-the-range, built-in and drawer microwaves, usually yes. They are expensive to replace and reinstall. For basic countertop models, replacement is often cheaper.
Why does my microwave run but not heat?
The most common causes are a failed magnetron, high-voltage diode or capacitor. These hold dangerous voltage, so this is a job for a technician.
Garbage Disposal Repair
How much does garbage disposal repair cost?
My service call is $65 ($125 for stacked washer/dryer) and is waived when you approve the repair. National guides put most garbage disposal repairs at about $100 to $250, and a replacement at roughly $200 to $625 installed, depending on the unit. You get an exact price before I start.
Should I repair or replace my garbage disposal?
Repair makes sense for jams, switch or wiring faults, and leaks from the top or side connections. If the disposal is leaking from the bottom or is around 10 years old, replacement is usually the better value.
How long does a garbage disposal last in Arizona?
About 10 years on average. Hard water in the East Valley, often 300 to 500 ppm, tends to shorten that by wearing out seals and grinding parts sooner.
Ready when you are
Still have a question?
Call or text (480) 292-4746, Monday to Saturday, 9am to 6pm. I’m happy to help.